Terms and conditions

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Stansted limos will not be held liable for missed flights due to airline decision to cancel your flight or late pick ups due to traffic congestion -lost or damaged baggage due to client choice of vehicle size This does not affect your statutory rights as a consumer More information regarding privacy please click here.

If you have any complaint please contact our Manager at info@stanstedlimoservice.com

1) Our fares are based on a direct trip with passengers being ready to travel at the time and place specified. (Exclude Airport Pick ups) (Please make sure you book the appropriate type of vehicle if you have more luggage. (for example the minibus /van) if you book a small vehicle in which we can't fit all your suitcases by law we will not be able to transfer you.

Waiting time.
2) Our Prices for Airport Meet & greet service include only 60 minutes waiting time and airport car parking fee gratuity is not included

3) if we pick you up from an address in the UK and you keep our chauffeur waiting a charge for the waiting time could be added. Our fare will change if you request the chauffeur to do extra pick up on the way or otherwise. Please ask our office or the chauffeur for the extra charge you might have to pay beforehand.

Prices will change only if the passenger request the chauffeur to wait or do an extra pick ups or set downs, diversions.

Passengers requesting the chauffeur to use the (M25 Motorway) or an alternative route may be subject to an increase in fares if the journey results in extra mileage. If it is the chauffeur's own choice to use the M25 Motorway or change the route there is no extra charge

ADDITIONAL CHARGES:
Tolls, extra waiting after the first one hour waiting at the airport and extra parking fee after the first hour parking fee, phone usage and other surcharges that cannot be known or calculated prior to service are not included in the estimate or initial charge and will be added on top of any agreed cost..

Cancellation:
You can cancel your reservation here Cancellation Please write your name and the reservation (Ref Number) you were given in the subject line or you can call our office on 08448468649 if you are in the UK Or 01144 8448468649 if you are in North America and 0044 8448468649 if you are in continental Europe.

If you have booked an airport transfer or a pick up outside London we Must have 12 hours notice less than 12 hours notice incur a 100% cancellation fee. For central London booking 6 hours notice is required, failure to give the stated times for cancellations will result in full payment.

1) A full charge will also be made if the 12 hours Notice is not met , even if when you miss your flight or if your airline decide to cancel the flight due to bad weather or for any other reason or if your flight is directed to another airport on arrival etc,

Please note:
If after 2 HOURS waiting at the Airport you don't show up and you don't CALL us to ask us to keep waiting we will leave the airport and you will be charged the full agreed amount PLUS the extra hour waiting and the extra car parking fee

(Full charge will be made for no show up)

Central London is defined as a generous 22 Miles from Stansted Airport and 32 Miles from Gatwick Airport toward Central London, over this Mileage a charge of £1.50 per 1 Mile will be added to the original agreed fare.

(Please Note, after any Government Tax increase or Fuel price increase Our prices and offers might change without Prior notice)

However if you have Reserved your car prior to the increase the price given or confirmed will remain Binding

Account Holders will be notified in writing 14 days in advance of any price increase.

Customer Service Manager
Mr Bailey

Regular Sightseeing Tours

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Tours with or without guides offered

London Sightseing tour

This is THE COMPLETE tour of London taking in the pageantry, the history and the splendour of England's Capital City.

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Stonehenge Sightseing tour

Standing alone on Salisbury Plain is one of the most important prehistoric monuments in the world, visible from miles around.

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Costwold Sightseing tour

One of the most visited and historic cities in Britain and home to the famous University. Throughout the year there is an exciting series of special events

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